Here at Information Product Services we take every step to ensure quality and customer satisfaction. We do realize sometimes issues may arise and we are committed to resolving them. If you have any praises, complaints or anything you would like to share with us please take the time and send us a support ticket below. We will respond within 24 hrs. We will do everything we can to make you a satisfied customer. Money Back Guarantee: Mailing started within 5 business days or your money back. We also guarantee that you get what you pay for. Our system will delete any undeliverable addresses and send out new ones until 100% of the amount ordered is delivered. We spread our campaigns out over a 6 day period to ensure nothing is blocked by filters.